1. What are Cookies?

A cookie is a small file which is placed on your computer when you visit a website. Cookies enable functionality on the Resillion website, including:

Identifying when you return to the website, to allow us to respond to you as an individual.
Analysing activity on our website to provide you with a better experience.

2. Why Do We Set Cookies?

Cookies help us to provide you with a better experience. Depending on your cookie preferences, the information we collect about you includes: your IP, browser and internet device. Personally identifiable information is always anonymised to Resillion.

We use cookies for the following purposes:

To enable certain functions of the website
To enable the use of web analytics (different web analytics are used on some topic-specific web pages linked to our marketing campaigns, where a separate cookie consent is popped up for visitors),
To store your preferences
To track user journeys and to enable Resillion personnel to perform tasks within the admin interface.

Where permitted by law, we may combine information we receive from other websites, mobile applications and sources, with information you give to us and information we collect about you, including cookie information.

3. What Information Does Resillion Collect About You?

Resillion may obtain information about you when you use this website.

The information we collect about you includes:

Your Internet Protocol (IP) address;
Device event information such as browser type, browser language, the date and time of your request and referral URL;
Your preferences such as language settings, website notifications, or alerts;
Your location;
What content you view or pages you visit;
Search enquiries you make using our site search.

We use additional web analytics to track the performance of specific marketing campaigns, and we have turned on the “data anonymisation” feature on such web analytics tool(s). See the “What Cookies Do We Set?” section for more details.

If you provide your consent to us on cookies from specific pages which are linked to the additional web analytics, the following additional information will be collected:

Session duration and page views;
Your interactions on the page, such as clicks, downloads, and form submissions;
Geographic location including countries, cities and regions which your traffic originates;
Your age and gender;
Your key interests and preferences through the “Affinity Categories”, “In-Market Segments” and “Other Categories”;
Your device type (e.g. desktop, mobile, tablet);
Your operating system (e.g. Windows, iOS, Android);
Your browser type (e.g. Chrome, Safari, Firefox);
Your traffic sources
- Search engine (e.g. Google, Yahoo)
- Entered directly from URL or bookmarks
- Paid advertisement (e.g. Google Ads, LinkedIn Ads, Facebook Ads)

3.1 Information About You via Parameter Tracking

We also use scripts and components (such e.g. JavaScript code) used to generate Web pages and to automate computer processes. You can disable the Scripts, such as JavaScript, through your browser (see your browser’s settings).

3.2 Information About You via Third Parties

Please see further explanation in Section 5.2 (Third-Party Cookies).

You may opt in for or opt out of any automated collection of information by third-party ad networks for the purpose of delivering advertisements tailored to your interests, by visiting the consumer opt-out page for the Self-Regulatory Principles for Online Behavioural Advertising at http://www.aboutads.info/choices/. These opt-out and preference control pages are specific to the individual browser used to visit it, and as they are not operated by Resillion, we are unable to perform the opt-ins or opt-outs on your behalf.

4. How Can I Manage My Cookies?

When visiting our website you can choose to accept or decline the cookies that are being used. You will still be able to use the website if you decline our use of cookies, but some parts of the website may not work.

In addition to controlling the cookies by means of the banner that is displayed to you when you first visit our site, you may use your browser settings (e.g., in Chrome, Safari, and others) to control individual cookies. Consult the Help files for your specific browser. Information on cookies is available at https://www.cookiesandyou.com/.

You can also control and/or delete cookies as you wish. You can delete all cookies that are already on your device and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Do Not Track (DNT) is a feature used by some browsers to send a signal to websites to indicate that the browser should not be tracked, which will cause cookies used for purposes such as analytics and advertising to be disabled. As there are no current standards on implementing this feature, we currently do not react to any DNT signals.

5. What Cookies Do We Set?

You can see the cookies set on any pages by opening the cookie banner on the left-bottom of the page. If you click “Customize”, you will see the full list of cookies group in different categories, together with their description and storage duration.

5.1 Cookies Categories

Necessary (Always Active): Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences.
Functional: Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.
Analytics: Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
Performance: Performance cookies are used to understand and analyse the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Advertisement: Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyse the effectiveness of the ad campaigns.
Uncategorised: Other uncategorised cookies are those that are being analysed and have not been classified into a category as yet.

5.2 Third-Party Cookies

We use various third-party cookies to report usage statistics of our website. However, your IP address itself cannot be accessed and all data is aggregated and anonymised to Resillion.

CookieYes: It is used by Resillion to enable the use of the interactive cookie banner, and to store your cookie consent.
YouTube: YouTube uses cookies set through our site to build a profile of your interests and show you relevant adverts on other sites. If you do not allow these cookies, you will experience less targeted advertising.
Google Recaptcha: It is used by Resillion to identify bots to protect the security of our website.
Plausible Analytics: It is used by Resillion to track the general web traffic. For more information, please visit: https://plausible.io/about
Google Analytics: It is used by Resillion to track the performance of our topic-specific marketing campaigns, and we have configured that the cookie banner will pop up again in case you want to change your cookie preference. Data anonymisation is turned on, and it is automatically disabled outside of restricted regions. For more information, please see https://policies.google.com/privacy.
Pardot (now known as Salesforce Marketing Cloud Account Engagement): It is used by Resillion for our sales and marketing activities.
LinkedIn Insight Tag: This is a JavaScript to allow us to collection information about visitors to our site. The data is used to measure the effectiveness of LinkedIn Ads, track conversions, retarget website visitors, and provide more personalized ads. For more information, please visit: https://www.linkedin.com/help/lms/answer/a427660
Matomo Analytics: This is currently not used by Resillion and we will update the privacy policy if changes occur. For more information, please visit: https://matomo.org/about/

6. Additional Information

Please see our Privacy Policy.

7. Contact

If you have any questions regarding this Cookie Policy, or if you want to lodge a request in relation to your personal information, please reach out to the dedicated Privacy Officer contact point: [email protected]